Technical Support - June 23, 2026

Technical Support

For PixNest support, contact us by email. Please include your device model, operating system version, PixNest version, and a concise description of the issue.

Support Scope

Help for the core PixNest creative flows.

Media Garden

Contact support if local photo or video browsing, favorites, collected prints, dates, or media preview behavior does not work as expected.

Diary Studio

We can help review issues involving diary entry creation, paper style selection, weather tags, mood tags, and local draft behavior.

Theme Atelier

Send details if theme application, local image import, card text editing, or printable PNG saving does not complete correctly.

Audio Shelf

Email us about local audio search, play, stop, duration display, or favorite controls if playback behavior needs technical review.

Privacy Questions

PixNest collects only User ID information. For privacy questions about local storage and app behavior, email the support address below.