Media Garden
Contact support if local photo or video browsing, favorites, collected prints, dates, or media preview behavior does not work as expected.
Technical Support - June 23, 2026
For PixNest support, contact us by email. Please include your device model, operating system version, PixNest version, and a concise description of the issue.
Support Scope
Contact support if local photo or video browsing, favorites, collected prints, dates, or media preview behavior does not work as expected.
We can help review issues involving diary entry creation, paper style selection, weather tags, mood tags, and local draft behavior.
Send details if theme application, local image import, card text editing, or printable PNG saving does not complete correctly.
Email us about local audio search, play, stop, duration display, or favorite controls if playback behavior needs technical review.
PixNest collects only User ID information. For privacy questions about local storage and app behavior, email the support address below.